Refund policy

Effective October 25, 2026 · Ridgeline Apps LLC, an Ohio limited liability company · [email protected]

Checkout is not open yet. This policy will apply to purchases once it opens.

Refunds we give

• 14-day refund on your first purchase, no questions asked. Email [email protected] within 14 days of your first payment, from the email address you used at checkout. We'll refund it and deactivate the license key. BotForge then goes back to the Free plan, and your bots and data stay on your PC.
• Charged by mistake: for example a duplicate charge, or a renewal right after you tried to cancel. Email us within 30 days.

What isn't refunded

• Renewals after the first 14 days, for the part of the period already started, unless the law requires a refund.
• Charges from AI providers or other services you connected. Those are billed by them, not by us.

Cancelling

Cancel any time in BotForge (Settings → License → Manage subscription) or by email. Your license stays active until the end of the paid period, then BotForge returns to the Free plan.

Approved refunds go back to the original payment method through Stripe. Banks may take 5–10 business days to show them.

Please email us before disputing a charge with your bank; we can usually fix it faster. A disputed purchase's license key is turned off. If something went wrong that isn't covered here, email us anyway and we'll look at it.

Nothing in this policy limits any rights you have under the law where you live.